Terms of Service

Eligibility and Acceptance

You must be legally able to enter into a contract and use the service in compliance with applicable laws.

Account and Security

• Provide accurate account information and keep it up to date.
• Keep credentials confidential and protect access to your account.
• You are responsible for activity under your account unless caused by our breach.
• Notify us promptly if you suspect unauthorized access.

Customer Content Responsibility

You retain ownership of content you submit and are solely responsible for its legality, accuracy, and rights clearance. You grant us a limited license to host, process, and display that content only to provide the service.

Acceptable Use

• Do not use the service for unlawful, fraudulent, or abusive activity.
• Do not upload malware, harmful code, or content that infringes rights.
• Do not attempt unauthorized access, interference, or reverse engineering.
• Do not use the service to send spam or violate third-party terms.

Fees and Billing

Paid plans are billed according to your selected subscription terms. Unless required by law, fees are non-refundable. You are responsible for applicable taxes.

Media storage and fair use

TaskShot includes media storage capacity with paid plans for use in connection with the service. Included storage is a fair-use allowance for normal operational workflows, not unlimited or standalone cloud storage.

• Intended use: photos, videos, and documents uploaded for cases, tasks, teams, field work, audits, and related business workflows that the product is designed for.
• Normal use: storage consumption that is proportionate to your plan, team size, and active use of the service over time.
• Storage abuse includes, without limitation: using TaskShot primarily as generic file hosting, a public CDN, a backup/archive service, or bulk distribution unrelated to TaskShot workflows; uploading content you lack rights to use; circumventing limits or technical controls; repeated use materially above included capacity after we have notified you; or activity that materially harms service performance or other customers.
• We may monitor aggregate storage usage and notify organization administrators when usage is high. Exceeding included capacity does not automatically purchase extra storage unless we agree otherwise in writing (for example a plan change, custom invoice, or separate agreement).
• We do not permanently block uploads solely because included capacity is exceeded. We may, however, restrict new uploads, apply technical limits, require a plan change or additional fees, suspend access, or terminate the account if usage is abusive, creates legal or security risk, remains unresolved after reasonable notice, or agreed fees are not paid.
• Nothing in this section limits our rights under “Suspension and Termination” or “Acceptable Use”.

Intellectual Property

The service, software, and branding are owned by us or our licensors and are protected by intellectual property laws. These Terms grant you a limited, non-exclusive right to use the service.

Suspension and Termination

We may suspend or terminate access if you materially breach these Terms, create security or legal risk, or fail to pay fees. You may stop using the service at any time.

Limitation of Liability

To the maximum extent permitted by law, the service is provided "as is" without warranties, and we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.

Public reference logos

We may display your organization name on our public website (and your logo when you upload one) only if your organization owner gives explicit opt-in consent in account settings. Showcase display is limited to an active paid or trial entitlement; when that ends, we remove the name/logo from public showcase within a reasonable period. Consent can be withdrawn at any time; we store a timestamp and audit record when consent changes.