Drafts
Photos and videos parked before they belong to a case or a task.
What it is
A draft is capture without a destination. Use it when you do not yet know which case the file belongs to.
Where to find it
Web: Drafts. Upload from the device, including several files at once. The mobile app also has quick capture into a draft.
How it works
Uploaded files are grouped by time. Select the ones that belong together and move them to a case or a task. Selected drafts can also be cleaned up in bulk.
Good to know
Drafts are temporary and are removed after a set period. Move anything you need onto a case before that. Deleted drafts can be restored from Trash for 14 days.