Team
Invite people, set roles, and group them so work can be assigned to a team.
What it is
Team is the list of people in the organization, and the groups those people belong to.
Where to find it
Web: Team. Admins and owners. Members and Groups are separate tabs.
How it works
Invite one person by email, or batch-invite from a spreadsheet when a larger group is joining. Set the role on the member. Create a group for a real crew, such as field techs or office review, and put the members in it.
A task assigned to a group can be taken by someone in that group. Filtering tasks by person still shows one individual's workload.
Good to know
Seats follow the plan. The owner adds capacity on Billing when the included number is used up. Inviting someone does not change their role by itself. Set the role on purpose. See Roles.