Forms
A reusable checklist that ends as a signed PDF on the job.
What it is
A form is structured capture: a handover, an inspection sheet, a sign-off. The finished form is a PDF with an audit trail, and it appears with the documents on that job.
Where to find it
Web: Forms, for the templates and for starting or filling one. A form can also be filled from a case or a task when the feature is on.
How it works
Define the form once. Fill a draft on the web. Finalize it to generate the PDF. Reports for filled forms are on Forms as well.
Good to know
Forms are on every plan. The owner turns them on or off under Billing. A note on the case is enough when you do not need a signed record. A case template is the shooting checklist. A form is the paperwork.